Learning from Aristotle, Henry Ford and others… this week’s blog from Professor Stephen Eames looks at patient safety and quality in an ever increasingly challenging climate
There is a view that no amount of external focus can necessarily identify or solve problems inside an organisation and that real change has to come from within. Henry Ford once said: “Quality means doing it right when no one is looking.” Many of our staff and organisations are grappling with this mantra in the … Read more